Principal Design Manager, Microsoft
March 2019 – Present
I continue to head up and grow the core mobile design team for Microsoft Teams. I oversee all aspects of the designs produced across various teams, as well as have a large influence on the product roadmap for mobile, desktop and other devices where Teams can be accessed. I work closely with PM’s, developers and the Corporate Vice President to deploy a vision that continuously improves the mobile experience we offer our users. I’m also part of a wider team to help define the mobile experience across all Microsoft products.
Senior Design Manager, Microsoft
September 2017 – March 2019
I’m the mobile design lead for Microsoft Teams in Office 365, heading up the team that produces all the designs across the iOS and Android platforms. Since December 2016 I have overseen and been hands on with all the initial ideas, strategy and concepts for the mobile clients, seeing them through to final visuals and working with the developers on execution and shipping of the app. I now manage the mobile design team, working with the design org throughout Microsoft, PM’s, developers and the Corporate Vice President for Microsoft Teams to help continuously improve the mobile and tablet experience.
Senior Interaction Designer, Microsoft
October 2014 – September 2017
I lead the Interaction Design for Skype for Business on the iOS platform, working closely with designers, developers and researchers within Microsoft. During my first nine months I worked across multiple mobile and desktop platforms on Skype, helping to make general improvements to the product and creating a framework for its notification ecosystem. Among other projects, I have designed a brand new core experience for Skype users and have helped lead the design for new call controls for Skype for Business, helping re-shape one of the most iconic elements of the Skype brand. I’ve also been listed as a co-inventor on a Microsoft patent for a confidential project that I was the sole designer on.
Lead UX Designer, Metro
December 2013 – September 2014
As UX Lead on the website for the world’s largest free newspaper and one of the most visited news websites in the UK, I was responsible for ensuring the user was at the forefront of all digital consumer products. My role focused on mobile first, responsive design; a made to share approach and the evolution of Metro’s native applications, including being the principal UX/UI designer for their Android App, Metro10. I worked with all areas of the business to make sure that the user experience was at the heart of all decisions, which included all aspects of product development, from conception to post-launch.
Senior UX Designer, AOL
March 2010 – November 2013
During my time with the company I led full UX re-designs, as well as final UI work. I also worked on the design for AOL’s first iPad app and was at the helm of launching new brands and microsites. I was the sole designer for the complete re-design of one of the most popular parenting sites in the UK, which involved working on concept wireframes and user journeys through to final designs. After the launch, I worked with analytical data in order to continuously improve the site. Other projects I led included designs for various editorial channels, including the responsive video templates used across all sites and creating the fully responsive grid and structure for the whole of aol.co.uk. I also took on a voluntary position as a Cultural Ambassador, playing an important role in the recruitment process and promoting the values of the company.
Senior Web & Flash Designer, Dennis Publishing
March 2007 – March 2010
I worked on the websites for their high profile magazines including Maxim, Men’s Fitness, PC Pro, and Auto Express. I designed and developed microsites, custom channels, HTML newsletters and flash promos/banners. I also created full page flash animation for their e-mags; designing for companies including 20th Century Fox, Sony, Nintendo, Coke, Disney and Ford among dozens of other blue chip brands.
Web Producer, AKQA
March 2006 – March 2007
I was part of a small team within this digital design agency who maintained all of Microsoft’s Xbox European sites. I created graphics, edited flash and designed layouts for various sections. I was also the Lead Producer for the Nike Plus website, which promoted the collaboration between the famous sports brand and Apple’s iTunes.
Web Designer, Freelance
April 2001 – Present
I have designed, built and maintained many company, e-commerce and editorial websites for various clients, from corporate groups to West End musicals. My work has contributed to my clients increasing their revenue and securing significant contracts through their online presence.